Informática Iscte
Target Audience: Iscte Community
Answer/Solution: As a rule, the Iscte card becomes active, i.e. can be used, after 5 minutes. If this doesn’t happen, there will be a new activation during the night.
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Target Audience: Iscte Community
Answer/Solution: Iscte has 3 types of RFID readers:
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Target Audience: Iscte Employees
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If You Encounter Difficulties:
You should contact IT Support, providing the following information:
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Target Audience: All the world
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Further Information: To uninstall Office on macOS, open Finder, go to ‘Applications’, select the Office programms and move them to the trash.
Target Audience: Iscte-IUL Community
Answer/Solution: The network and connectivity service ensures access:
Further Information: Click here
Target Audience: Iscte-IUL Community
Answer/Solution: Given the degree of criticality required to obtain a quality password, all passwords defined for access to multiple Iscte services must meet certain requirements:
Target Audience: Iscte Employees.
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VoIP (Voice over Internet Protocol) is a technology that allows users to make voice calls over the Internet instead of using traditional telephone lines. Voice is converted into digital data, transmitted over the network, and converted back into sound at the destination.
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VoIP can be used on various devices, including computers, smartphones and dedicated VoIP phones.
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Target Audience: Iscte-IUL community
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Target Audience: Iscte Community
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If you can’t connect to the VPN because you can’t access or use the MFA app (e.g. Okta Verify), check if:
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Target Audience: Iscte Community
Answer/Solution: If you have MFA configured and you get the error ‘Connection Failed’ as shown in the image below:
You should do the following:
– Windows – Through the Control Panel > Select Programs > Programs and Features and, after uninstalling, restart the computer. Then install and configure the VPN again.
– MacOS – Run globalprotect Setup > continue/next> select ‘Uninstall GlobalProtect.’ After uninstalling, restart the computer. Then install and configure globalprotect (VPN) again.
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Target Audience: Iscte Community
Answer/Solution: If your MacOS operating system is older than Bing Sur 11.7.10, you must use the following file to install the VPN: GlobalProtect(old).pkg
Further Information: Before installation, you must uninstall GlobalProtect by following these steps:
TIP: Do not update the VPN after installation, as this could prevent it from working.
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Target Audience: Iscte Community
Answer/Solution: If you are going to install the GlobalProtect VPN on a device with an ARM processor (e.g. Snapdragon), you will need to use the version compatible with this system.
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Target Audience: Iscte Students
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The RFID student attendance reader is inside the classroom.
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Target Audience: Iscte Student.
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In other words:
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Target Audience: Iscte-IUL Community
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Further information: Direct access to the Zoom API is still restricted to the FCCN for security and service management reasons.
Target Audience: Iscte-IUL Community
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