Do I need to perform a manual backup?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
No, if you use OneDrive/SharePoint.
How do I do this in Outlook?
- Just ensure you save attachments to the cloud instead of leaving them in the email.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
How to securely archive sensitive documents?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Use locations with permissions and, if necessary, password protection.
How to do this in Outlook?
- Save the file in a SharePoint/Teams folder with restricted permissions.
If sending by email
- Use Options → Encryption before sending the message.
Or protect the file in Word/Excel itself
- File → Info → Protect Document → Encrypt with Password.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
When should you save links instead of files?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Whenever the document is already in an official repository.
How do you do this in Outlook?
- In Teams or SharePoint, copy the file link.
- In the email, paste that link (Ctrl+V).
- Avoid attaching the file again.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Should I delete the email after archiving the attachment?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Yes, to keep your inbox light.
How do I do this in Outlook?
To remove only the attachment
- Open the email.
- Click Message → Actions → Remove Attachments.
To archive or delete the email
- Click Archive (file icon) or
- Click Delete.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
What is metadata and how do you use it?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Metadata helps with searching in SharePoint.
How do you do this in Outlook?
After saving in SharePoint
- Go to the SharePoint site.
- Open the library where you saved the file.
- Select the file.
- In the side pane, fill in fields such as Category, Tag, Status, etc.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Where should I save documents shared with teams?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Use SharePoint or Microsoft Teams.
How do I do this in Outlook?
- Right-click on the attachment.
- Select Save As.
- Navigate to the SharePoint/Teams library (it appears in File Explorer as a synchronized location).
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Where should I save attachments for individual use?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
OneDrive is recommended.
How do I do this in Outlook?
- Right-click on the attachment.
- Choose Save to OneDrive (if available).
- Or Save As → select the OneDrive folder.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Why shouldn’t I save attachments in my mailbox?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Because email is not a storage location. Saving attachments elsewhere reduces the size of your mailbox and improves security.
How do I do this in Outlook?
To save attachments outside of email
- Open the email.
- Right-click on the attachment.
- Select Save as.
- Select OneDrive, SharePoint, or a local folder that syncs with the cloud.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
What useful Outlook features should I use?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Priority Inbox
- View → Show Priority Inbox.
Sweep
- Select email → Home → Move → Sweep.
- Choose automatic actions for newsletters and notifications.
MailTips
- Enabled by default.
- Shows alerts when sending (e.g., large lists, external recipients).
- Configuration: File → Options → Mail → MailTips.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
What are scheduled sending and drafts for?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
They allow you to send messages at appropriate times and manage messages to be reviewed.
How do I do this in Outlook?
- View drafts
- Drafts folder in the left pane.
- Schedule sending
- Create email → Options → Delay Delivery → set date/time.
- Close Properties window → Send.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
How to manage attachments correctly?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Save files outside of email to avoid clutter and loss of information.
How to do this in Outlook?
- Save attachments to OneDrive/SharePoint
- Click on the attachment → Save As.
- Choose the folder.
- Click on the attachment → Remove Attachment
- Send links instead of attachments
- In email: Insert → Link
OneDrive/SharePoint
- Select file → Share
Filesender
- See here how to send a file?
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
- Onedrive (overview)
- Filesender (overview)
Should the Inbox be used as an archive?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
No. It should only contain pending emails.
How to do this in Outlook?
- Archive completed items
- Click Archive.
- Or move them to the desired folder: Drag → Drop.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Can I use my personal and work email addresses together?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
No. They must be separate to protect data and avoid errors.
How do I do this in Outlook?
- Add separate accounts
- File → Add Account.
- Configure each one separately.
- Quickly switch between mailboxes
- Left pane → select the corresponding account.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Should I disable notifications?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Keeping notifications to a minimum improves concentration.
How to do this in Outlook?
- Manage notifications
- File → Options → Mail → Messages.
- Uncheck Show desktop alert.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
- Keep only essential notifications (Windows)
- Settings → System → Notifications → Adjust Outlook.
How to find emails quickly?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Use Advanced Search and operators.
How to do it in Outlook?
- Simple search
- Search box at the top → type terms.
- Search with operators
- Example: from:Maria has:attachment subject:meeting.
- Advanced Search
- Search → Search Tools → Advanced Search.
- Choose detailed criteria.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
How often should I clean my Inbox?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Regular cleaning helps keep Outlook fast and organized.
How to do it in Outlook?
- Delete obsolete emails
- Select email → Delete.
- Enable AutoArchive
- File → Options → Advanced → AutoArchive Settings.
- Choose frequency and destination.
- Empty Deleted Items
- Right-click Deleted Items → Empty Folder.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
How can I prioritize tasks using Outlook?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Use flags, tasks, and reminders.
How to do it in Outlook?
- Add Follow-up/Flag
- Flag icon next to the email → select deadline.
- Turn email into a task
- Drag the email to Outlook Items /Tasks.
- Or click Follow-up → Add Reminder.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Do I always need to have an empty Inbox (Inbox Zero)?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
No. The goal is to process quickly and avoid accumulating emails.
How do I do this in Outlook?
- Quickly archive
- Select email → Backspace key (Archive).
- Or Home → Archive.
- Schedule for later
- Right-click on the email → Follow up → Add Reminder.
- Delete
- Select email → Delete key.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide
Can I automate email organization with rules?
Atualizado/Updated: 2026-05-26
Target Audience: Iscte Community
Answer/Solution:
Yes, you can automatically move emails, mark importance, and manage notifications.
How to do it in Outlook?
- Create rules
- Right-click on a message → Rules → Create Rule.
- Set criteria (sender, subject) and actions (move to folder, flag).
- Manage advanced rules
- File → Manage Rules & Alerts.
- Create, edit, or reorganize rules.
Further Information:
See also:
- Email (overview)
- Troubleshooting Guide