FAQ – Page 5 – Iscte-Informática

How can I uninstall Microsoft or Office 365?

Target Audience: All the world

Answer/Solution:

Open the “Control Panel“:
- - Press the Windows logo key, then type “control panel“.
  - Select “Control Panel” from the search results.
Navigate to Programs and Features:
- - Click on “Programs“, then “Programs and features“.
Select the Office Product:
- - Locate the Microsoft Office product you want to uninstall (e.g., “Microsoft 365”).
  - If you installed Office as part of a suite (like Office Home and Student), search for the suite name. For standalone apps, search by the app name.
Initiate the Uninstall:
- - Click the “Uninstall” button.
Follow the Prompts:
1. - Follow the on-screen instructions to complete the uninstall process.

Further Information: To uninstall Office on macOS, open Finder, go to ‘Applications’, select the Office programms and move them to the trash.

Networks and Connectivity

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Target Audience: Iscte-IUL Community

Answer/Solution: The network and connectivity service ensures access:

- Iscte‘s wired and wireless networks, which are part of the RCTS (Science, Technology and Society Network, managed by FCCN).
- To a secure connection between the personal computer (home network) and the Iscte network (VPN).
- To Voice over IP service (limited to Iscte employess).
- See here the RCTS Acceptable Use Policy

Further Information: Click here

I can’t set a password for my Iscte account

Atualizado/Updated: 2025-12-11

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Target Audience: Iscte-IUL Community

Answer/Solution: Given the degree of criticality required to obtain a quality password, all passwords defined for access to multiple Iscte services must meet certain requirements:

Contain at least 10 characters.
It must contain distinct characters from at least three of the following four categories:
- - Unaccented uppercase character (‘A’ to ‘Z’)
  - Unaccented lowercase character (‘a’ to ‘z’)
  - Digits (0 to 9)
  - Special or non-alphabetic characters (e.g. !, $, #)
Must not contain characters considered illegal:
- - ;
  - ,
  - ”
  - ‘
  - %
  - *
It must not be the same as your last 4 passwords.
Must not contain the username (aka login).
It must not contain the names you use, excluding particles with less than three characters.

What is Voice over IP?

Atualizado/Updated: 2025-05-27

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Target Audience: Iscte-IUL Employees.

Answer/Solution: Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using an internet connection instead of a traditional phone line.

Further Information:

- VoIP can be used on various devices, including computers, smartphones and dedicated VoIP phones.

Can I access b-on from my home?

Atualizado/Updated: 2026-01-31

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Target Audience: Iscte-IUL Community

Answer/Solution: It is possible to access b-on outside Iscte via VPN (Virtual Private Network).

Further Information: Here’s how to set up and use Iscte’s VPN.

In the b-on service, what are “all for all” and “some for some” contents?

Atualizado/Updated: 2026-01-31

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Target Audience: Iscte-IUL community

Answer/Solution:

- The “all for all” contents are general contents to which subscription is obligatory. In other words, content that is common to all b-on members. There are two sets of general content available, one for research and higher education institutions and the other for hospitals.
- b-on also offers optional subscription content, under the “Some for Some” regime, only for institutions that want to subscribe to it and at an associated cost.

Further Information: Click here

b-on Publishers

Atualizado/Updated: 2026-01-31

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Target Audience: Iscte-IUL Community

Answer/Solution:

Further Information: Click here

What’s b-on?

Atualizado/Updated: 2026-01-31

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Target Audience: Iscte-IUL Community

Answer/Solution: The Biblioteca do Conhecimento Online (b-on) is an online library that provides access to the full text of thousands of journals and ebooks from some of the main international scientific publishers.

Further Information: Click here

What is a Shift?

Atualizado/Updated: 2025-05-23

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Scope: Iscte-IUL Community

A shift is a set of classes of a certain type (laboratory, theoretical, theoretical-practical, etc.) that take place during the teaching period of a curricular unit.

What is a Competence Unit?

Atualizado/Updated: 2025-05-23

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Scope: Iscte-IUL community

Name used when a teaching unit is created in the Fénix system, anchored in a scientific area and not yet part of a course syllabus.

When it is associated with a course syllabus, it is called a course unit.

What is a Curricular Unit?

Atualizado/Updated: 2025-05-23

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Scope: Iscte-IUL Community

According to Decree-Law no. 74/2006, it is a teaching unit with its own training objectives that is subject to administrative registration and assessment, translated into a final grade.

What is an Execution Unit?

Atualizado/Updated: 2025-05-23

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Scope: Iscte-IUL community

This refers to the execution of a course unit in a given academic period, when associated with a course syllabus.

For instance, the curricular unit “Introduction to Computer Science“, in the “1st semester“, of “1st curricular year” of the “Licenciatura em Engenharia de Telecomunicações e Informática“, off the acdemic year 2012/2013.

How can I access Ciência-Iscte?

Atualizado/Updated: 2025-12-12

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Target Audience: Iscte-IUL teachers and researchers

Answer/Solution:

Access the Ciência-Iscte platform at https://ciencia.iscte-iul.pt/.
To authenticate yourself, use your Iscte account credentials (e.g. xxnes@iscte-iul.pt and your password).

Further Information: See here the FAQs provided by Ciência-iscte.

How do I access the Iscte-IUL Events management platform?

Atualizado/Updated: 2025-12-12

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Target Audience: All the world

Answer/Solution:

Access the Events platform at https://eventos.iscte-iul.pt/.

Further Information:

- The Events platform is dedicated to view, organize and manage the events that take place on Iscte’s premises.

How can I access the I-Meritus platform?

Atualizado/Updated: 2025-05-23

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Target Audience: Iscte-IUL Teachers and Researchers

Answer/Solution:

Access the I-Meritus platform at https://i-meritus.iscte-iul.pt/.
To authenticate yourself, use your Iscte account credentials (e.g. xxnes@iscte-iul.pt and your password).

Further Information: I-Meritus is a platform designed for the performance evaluation of teachers and researchers.

How can I access My Iscte?

Atualizado/Updated: 2025-05-23

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Target Audience:: Iscte-IUL Employees.

Answer/Solution:

Log on to the intranet at https://myiscte.iscte-iul.pt/.
Authenticate using the Iscte account credentials (e.g., xxnes@iscte-iul.pt and its password).

Further Information: Outside Iscte’s premises it is necessary to connect the VPN.

How do I access the Online Learning platform?

Atualizado/Updated: 2025-05-23

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Target Audience:

- All users with a valid Iscte-IUL account; and
- External users with a Google or Microsoft account.

Answer/Solution: The platform is accessible at https://online-learning.iscte-iul.pt/.

Further Information:

- This platform is available to all users with a valid Iscte-IUL account and external users with a Google or Microsoft account. To log in, use your Iscte account credentials (e.g. xxnes@iscte-iul.pt and password).
- At the moment, none of the courses available on the platform are available to the general public (they are only available to Iscte-IUL users).

What is Iscte-IUL’s website address?

Atualizado/Updated: 2025-05-23

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Target Audience: The whole world

Answer/Solution: The Iscte-IUL Portal can be accessed at https://www.iscte-iul.pt/

Further Information:

- It is the institution’s main digital platform, with the mission of informing, communicating and supporting students, teachers, researchers and the general public.
- Through this website, you can access institutional information, explore the training offer, find out about research projects and grants, follow the latest news and consult useful content to support students and applicants to Iscte’s courses.

How can I access Iscte-IUL’s Mobile App?

Atualizado/Updated: 2025-12-12

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Target Audience: Iscte-IUL’s Community

Answer/Solution: The app can be downloaded from the “Google Store” or “App Store” depending on the brand of your cell phone.

Further Information: Iscte-IUL Mobile App provides information on courses, news and events, such as:

How do I access the Recruitment platform?

Atualizado/Updated: 2025-05-23

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Target Audience: All the world

Answer/Solution: Iscte’s Recruitment Platform is available at https://recrutamento.iscte-iul.pt/

Further Information:

- It is the official system for publicizing jobs opportunities and managing applications for job opportunities at the institution.
- It allows you to view available vacancies, submit applications easily and monitor all stages of the recruitment and selection process.