FAQ

Target Audience: Iscte-IUL Community

Answer/Solution:

If you are already a member of the Iscte community (worker or student), perform the following steps:

1. 1. Go to https://login.iscte-iul.pt/
   2. Enter your Iscte username (e.g. xxnes@iscte-iul.pt) and click “Next“.

      

   3. Click on “Forgot password?“.

      

   4. Select the “Email” option to receive a password recovery e-mail to your personal e-mail address.

      
      
      Note: The ‘Phone’ method is temporarily unavailable.

   5. Click on the ‘Send me an email’ button.

      

   6. Access your personal email account (which you have added to Okta).
   7. You will receive an automatic e-mail to your personal e-mail address from <noreply.login@iscte-iul.pt>, where you should click on the “Reset password” button.

      Please note: The password reset link is only valid for 5 minutes.

      

   8. A new login.iscte-iul.pt window will open in the default browser. Immediately change your password and then click on the “Reset password” button.