wifi networks – Page 2 – Iscte-Informática

What should you do if you forget your login credentials?

Atualizado/Updated: 2026-05-12

Target Audience: Iscte Community

Answer/Solution:

If you forget your username or institutional password, you must reset your credentials through Iscte’s IT services.

You can recover your password using Iscte’s official account management tools. If you are unable to reset your password or if your account is locked or inactive, you should contact Iscte IT Support for assistance.

Until your credentials are restored or updated, you will not be able to access eduroam or other Iscte digital services.

After changing your password, we recommend updating your eduroam settings on all devices where it is configured.

Further Information:

- Click here

What credentials should I use to access eduroam?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

To access eduroam, you must use your Iscte institutional credentials—that is, the username and password associated with your institutional account.

The username must be entered in full, including the domain (e.g., xxnes@iscte-iul.pt).

These credentials are the same ones you use to access Iscte’s digital services, such as institutional email, academic platforms, and other internal systems. The credentials allow for secure authentication both on the Iscte campus and at other institutions participating in eduroam, in Portugal or abroad.

If your credentials are incorrect, expired, or inactive, you will not be able to access eduroam; you will need to update them or contact Iscte’s IT support services.

Further Information:

- Click here

Can I use eduroam outside of Iscte?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

Yes. Iscte users can use eduroam at any participating institution, in Portugal and abroad, using their Iscte institutional credentials. There is no need to create new accounts or request temporary access.

Whenever you are at a university, institute, or research center participating in eduroam, your device can automatically connect to the network, provided it is correctly configured. This service facilitates academic mobility, allowing secure Internet access during classes, conferences, exchanges, research missions, or other academic activities.

Similarly, users from other participating institutions can also use eduroam when visiting Iscte campuses, using the credentials from their home institution.

Further Information:

- Click here

In which countries and institutions is eduroam available?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

Eduroam is available at thousands of higher education and research institutions in more than 100 countries across all continents. The network is used by universities, polytechnic institutes, research centers, libraries, and other organizations related to education and science.

Thanks to this global reach, members of the Iscte academic community can automatically connect to the Internet at participating institutions in Portugal and abroad, using their Iscte institutional credentials. Likewise, visitors from participating institutions can access the wireless network at Iscte through eduroam.

The updated list of participating countries and institutions can be consulted on the official eduroam service website.

Further Information:

- Click here

What is eduroam?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

Eduroam (education roaming) is an international wireless Internet access service created for the academic and scientific community. It allows students, teachers, researchers, and staff to connect securely and automatically to the wireless network of participating institutions, using only their original institutional credentials.

The main objective of eduroam is to facilitate academic mobility, allowing Internet access not only at the home institution but also at thousands of universities, research centers, and other entities in over a hundred countries. Authentication is done securely, ensuring the protection of communications, without the need to create temporary accounts or request local credentials.

At Iscte, eduroam is the recommended wireless network for Internet access, both for the internal community and for visitors from other participating institutions.

Further Information:

- Click here

Who can use eduroam at Iscte?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

All members of the Community, namely students, faculty, researchers, technicians, and other collaborators, provided they have active credentials.

Additionally, users from other institutions that are part of eduroam, national or international, can access this network using the credentials of their home institution.

Further Information:

- Click here

How do to set up eduroam?

Atualizado/Updated: 2026-05-12

PT

Target Audience: Iscte Community

Answer/Solution:

On newer devices, eduroam configuration is automatic by simply entering the Iscte´s username and password.

1. Go to the Wi-Fi settings.
2. Choose the “Eduroam” network.
3. Enter your Iscte’s username and password.

If necessary, set the generic wireless network configuration parameters with the values shown below:

- - Security: WPA/WPA2/WPA3-Enterprise
  - Type of EAP Method: PEAP ou TTLS
  - Phase 2 Authentication: MSCHAPv2
  - CA Certificate: Não Validar/No
  - User certificates: Unspecified
  - Username/Identity: User login like xxnes@iscte-iul.pt
  - Anonymous identity:
  - Domain puts (iscte-iul.pt)
  - Password: Password associated to the Iscte account

Further Information:

- Click here