How do I set up eduroam on my phone (Android / iOS)?

Target Audience: Iscte Community

Answer/Solution:

On newer devices, eduroam setup is automatic; simply enter your username and password:

1. Go to Wi-Fi settings.
2. Select the Eduroam network.
3. Enter your Iscte account credentials (e.g., xxnes@iscte-iul.pt and your password).

⚠️ If this does not work, use the eduroam CAT tool, which ensures a correct, secure, and up-to-date configuration.

1. Access eduroam CAT and select Iscte as your institution.
2. Select your operating system (Windows, macOS, or Linux);
3. Download and run the installer.
4. Enter your Iscte credentials when prompted.

• • Android: Eduroam CAT will prompt you to install the eduroam CAT or geteduroam app, which allows you to configure the connection simply and securely.
  • iOS (iPhone/iPad): Eduroam CAT installs a configuration profile with the correct settings for accessing the eduroam network.

After installing the profile or app, simply enter your Iscte credentials to complete the setup.

If the Problem Persists:

If you are unable to fix the problem please contact IT Support and provide the following information:

• • Description of the problem (e.g., forgotten password, locked account, error message)
  • Device(s) and operating system(s) used (optional, but helpful)

Further Information:

See also:

• • Wireless Network (overview)
  • How do I set up eduroam on my computer (Windows / macOS / Linux)?