What should you do if you forget your login credentials?

If you forget your username or institutional password, you must reset your credentials through Iscte’s IT services.

You can recover your password using Iscte’s official account management tools. If you are unable to reset your password or if your account is locked or inactive, you should contact Iscte IT Support for assistance.

Until your credentials are restored or updated, you will not be able to access eduroam or other Iscte digital services.

After changing your password, we recommend updating your eduroam settings on all devices where it is configured.