Services
How can I organize my Inbox in Outlook?
Keep only a few folders, use categories, and take advantage of Search Folders.
- Create folders
- Right-click on Inbox → New Folder.
- Give it a name (e.g., Projects, Administration).
- Add categories
- Right-click on a message → Categories → choose color/label.
- To edit: Home → Categorize → All Categories.
- Create Search Folders
- Go to Folder → New Search Folder.
- Choose templates (Unread emails, Categorized, Important).
What types of attacks are most common via email?
Phishing (via email): t is a type of fraud in which an attacker sends fake emails that appear legitimate in order to trick the victim into revealing sensitive information, such as passwords, credit card numbers, or login credentials.
Example:
- Subjet: Update your account immediately!
- Message: Dear customer, we detected suspicious activity in your account. Click the link below to confirm your information and avoid having your account blocked.
- How it works: The attacker attempts to get the victim to click a fake link and enter their credentials.
Smishing (via SMS): It is a variation of phishing carried out through text messages (SMS), which try to convince the person to click a malicious link or provide personal information.
Example:
- CTT: Your package could not be delivered. To reschedule, pay €1.75 using the secure link: ctt-entrega-verificacao.com
- How it works: The SMS creates a sense of urgency so that the person clicks a fraudulent link.
Vishing (via phone call): It is a type of fraud in which the attacker makes fake phone calls, pretending to be a trusted entity to manipulate the victim and obtain personal or financial data.
Example:
- Good afternoon, this is the bank’s security department. We detected a suspicious transaction. To block it, I need to confirm your account number and access codes.
- How it works: The attacker impersonates a trusted organization to extract sensitive information.
How are members of a distribution list managed?
Iscte mailing lists are created and managed automatically by Fénix.
- Sending messages to the most comprehensive addresses (alunos@iscte-iul.pt, docentes@iscte-iul.pt, funcionarios@iscte-iul.pt, investigadores@iscte-iul.pt, and trabalhadores@iscte-iul.pt) requires authorization from the Rector’s Office.
- UATAS are authorized to send messages to their respective lists of students, faculty, and researchers.
- All messages are subject to moderation.
- As a rule, sending permissions are only granted to shared accounts of services/organic units.
What is the difference between a shared mailbox and a distribution list?
- Caixa de correio partilhada → Permite leitura, envio, gestão conjunta e histórico único.
- Lista de distribuição → Apenas distribui mensagens para vários destinatários; não tem caixa de entrada própria.
What is Microsoft Copilot for Education?
Microsoft Copilot for Education is a specialized version of Microsoft Copilot designed to support schools, teachers, and students, integrated directly into Microsoft 365 Education.
It works within applications such as Word, PowerPoint, Excel, Teams, OneNote, Outlook, and Forms, offering AI assistance for teaching, learning, and school management.
Key features
- AI integrated into everyday tools
- Copilot helps you create content, analyze data, prepare lessons, summarize information, organize tasks, and communicate in an educational context.
Works with security and privacy standards for education
- It operates with data protection requirements such as FERPA and COPPA, ensuring greater privacy and security for students.
Exclusive features for education
- Teach (for teachers): generates complete lesson plans, teaching resources, and assessments aligned with the curricula of more than 35 countries.
- Study and Learn (for students): provides a study assistant to practice content, understand topics, and create personalized exercises.
- Learning Accelerators: tools such as Reading Progress, Speaker Progress, Math Coach, etc., to track student progress.
Can I use Azure for Students without installing anything?
Yes. You can use, for example:
- Azure Portal online
- Azure Cloud Shell
- Azure Notebooks
- Azure OpenAI (within the limits of the offer)
Why did I receive a bill even though I am a student?
Microsoft sends informative invoices showing monthly usage, even if there is no payment to be made. Students do not need to pay—these are consumption reports.
Can I create Windows 10 or Windows 11 virtual machines?
Yes. Windows 10 and 11 VMs are included in the offer and do not require an additional license.
What products and tools are included?
The offer includes various useful software programs for students, such as:
- Visual Studio Community
- Visual Studio Code
- SQL Server Developer
- Windows Server
- Azure DevOps Server
- Hyper‑V
- Microsoft R Server
How to Request Help with Microsoft Azure?
If you need support, please contact Microsoft support directly. You can do so using the form provided here.
- In the field What Developer/Student Program do you have a question about?, select Azure for Education.
- In the field Let’s get more specific. Please select a Category…, select the applicable category.
- In the field Permission Level, select User.