Frequently Asked Questions

PT

Scope: Iscte community

Action:

• 1. You should download the latest version of Zoom.
  2. In the ZOOM client, click on the “APPS” tab on the desktop or access it via the toolbar in the meeting.
  3. Click on “Discover” to see the list of available apps and add your favorites.

Further information: Direct access to the Zoom API is still restricted to the FCCN for security and service management reasons.

PT

Scope: Iscte community

• • The Colibri service is a service that requires user authentication by the RCTSaai federation.
  • The authentication process is carried out by you, using your Iscte account credentials (e.g. xxnes@iscte-iul.pt and the corresponding password).
  • To check which type of account you have, click here.
  • Once logged in, all the information about your account will appear. In the “affiliation” field, you will see what type of account you have (students, staff or faculty).

PT

Scope: Iscte Community

• • During a Zoom meeting, the host and co-host have access to the Host Tools.
  • This menu centralizes the security control of the meeting, allowing the host or co-host to manage the participants, video, audio, chat and other important options.
  • Most of the settings can be predefined when the meeting is scheduled.

This menu provides a clear overview of the security features in place, where the host can:

• • Lock meeting: locks the meeting, preventing new participants from joining the meeting.

  • Enable waiting room: activates the waiting room for new participants or to move current participants to the waiting room.

  • Hide profile pictures: hides all profile pictures, including that of the host. Instead, the names will be displayed.

  • You can set the following participant permissions independently:

    • Share screen;

    • Chat;

    • Self rename;

    • Activate audio;

    • Start video;

    • Annotation on shared content;

    • Share whiteboards;

    • Share annotations;

    • Record on computer;

    • Request to record on computer;

    • Request host to start cloud recording;

    • Collaborate with Zoom Apps;

    • Set meeting timers.

  • Remove participant: allows you to remove a participant from the meeting. The participant cannot rejoin unless you allow removed participants to rejoin in the Meeting settings.

  • Suspend participant activities: disable video, audio, Zoom Apps and the ability to share the screen for all participants. It also locks the meeting to prevent participants from joining. This option will be applied to all participants.