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FAQ

How can I reject the resolution of an incident?

How can I reject the closure of a service request?

Can’t share OneDrive files

Shall I save files in OneDrive or SharePoint?

How can I validate my Office365 account?

How do I share Onedrive files from my Personal Vault?

I can’t log in to the Colibri service

An error occurred while trying to log in with SSO

Confirm your e-mail address

How do I share if Onedrive isn’t installed or running?

What is the difference between OneDrive and SharePoint?

What are the differences between a BASIC, PRO or WEBINAR account?

Option locked by the administrator

What are Zoom APPS?

What do the colors mean when I swipe my Iscte card in an RFID card reader?

I’m an external teacher. How do I get the Iscte card to use when opening classroom doors?

I don’t have an Iscte student card. What should I do?

I don’t have/lost an Iscte card. How can I get a new card?

I’ve been given a service card. How long is the card valid for?

Which doors can I open with the Iscte card?