Iscte IT Account – Iscte-Informática

What is Multifactor Authentication?

Atualizado/Updated: 2026-02-18

Target Audience: Iscte-IUL Community

Answer/Solution:

Multifactor authentication (MFA) is a method used to strengthen identity validation mechanisms, ensuring that the process of accessing protected systems and resources requires at least two additional authentication factors.

At Iscte, the username and password pair constitutes the first authentication factor.

To ensure an additional level of security when accessing institutional systems, we recommend using the Okta Verify application as a second authentication factor (MFA).

Additional Information:

- Learn more

I can’t set a password for my Iscte account

Atualizado/Updated: 2025-12-11

PT

Target Audience: Iscte-IUL Community

Answer/Solution: Given the degree of criticality required to obtain a quality password, all passwords defined for access to multiple Iscte services must meet certain requirements:

Contain at least 10 characters.
It must contain distinct characters from at least three of the following four categories:
- - Unaccented uppercase character (‘A’ to ‘Z’)
  - Unaccented lowercase character (‘a’ to ‘z’)
  - Digits (0 to 9)
  - Special or non-alphabetic characters (e.g. !, $, #)
Must not contain characters considered illegal:
- - ;
  - ,
  - ”
  - ‘
  - %
  - *
It must not be the same as your last 4 passwords.
Must not contain the username (aka login).
It must not contain the names you use, excluding particles with less than three characters.

How can I recover the password on Okta?

Atualizado/Updated: 2025-12-11

PT

Target Audience: Iscte-IUL Community

Answer/Solution:

If you are already a member of the Iscte community (worker or student), perform the following steps:

1. Go to https://login.iscte-iul.pt/
2. Enter your Iscte username (e.g. xxnes@iscte-iul.pt) and click “Next“.
3. Click on “Forgot password?“.
4. Select the “Email” option to receive a password recovery e-mail to your personal e-mail address.
  
  Note: The ‘Phone’ method is temporarily unavailable.
5. Click on the ‘Send me an email’ button.
6. Access your personal email account (which you have added to Okta).
7. You will receive an automatic e-mail to your personal e-mail address from <noreply.login@iscte-iul.pt>, where you should click on the “Reset password” button.
  Please note: The password reset link is only valid for 5 minutes.
8. A new login.iscte-iul.pt window will open in the default browser. Immediately change your password and then click on the “Reset password” button.