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Frequently Asked Questions

PT

APPS

What do the colors mean when I swipe my Iscte card in an RFID card reader?

I’m an external teacher. How do I get the Iscte card to use when opening classroom doors?

I don't have an Iscte student card. What should I do?

b-on

In the b-on service, what are “all for all” and “some for some” contents?

Ciência Iscte

How can I access Ciência-Iscte?

Collaboration and Knowledge

I can't log in to the Colibri service

An error occurred while trying to log in with SSO

Confirm your e-mail address

e-mail

e-mail

Iscte-IUL IT Account

Events

Fenix +

What do the colors mean when I swipe my Iscte card in an RFID card reader?

I’m an external teacher. How do I get the Iscte card to use when opening classroom doors?

I don't have an Iscte student card. What should I do?

I-Meritus

How can I access the I-Meritus platform?

Mobile App

How can I access Iscte-IUL's Mobile App?

Moodle

Is it possible to create groups by CSV?

I can't upload files to UC in Moodle. What can I do?

Does Moodle have a plagiarism tool (like Blackboard)?

My Iscte

How can I access My Iscte?

Networks and Connectivity

Voice over IP

I can't connect to the VPN because I can't use the MFA app. What should I do?

Printing and Scanning

Printing error - Windows Hello

Online Learning

How do I access the Online Learning platform?

Portal do Iscte-IUL

What is Iscte-IUL's website address?

Recruitment

How do I access the Recruitment platform?

Software

Can't share OneDrive files

Shall I save files in OneDrive or SharePoint?

VoIP

Voice over IP

VPN

I can't connect to the VPN because I can't use the MFA app. What should I do?

How do I resolve the ‘Connection failed’ error?