Home FAQ What should you do if the connection fails after an operating system update? PT After updating your operating system (Windows, macOS, Android, or iOS), you may experience incompatibilities with your previous eduroam settings.In such cases, we recommend:Removing the eduroam network from your device’s Wi-Fi settings;Re-configuring eduroam. Related Previous Why am I constantly being asked to enter my password? Next Why can’t I connect to eduroam?