What credentials should I use to access eduroam?

To access eduroam, you must use your Iscte institutional credentials—that is, the username and password associated with your institutional account.

The username must be entered in full, including the domain (e.g., xxnes@iscte-iul.pt).

These credentials are the same ones you use to access Iscte’s digital services, such as institutional email, academic platforms, and other internal systems. The credentials allow for secure authentication both on the Iscte campus and at other institutions participating in eduroam, in Portugal or abroad.

If your credentials are incorrect, expired, or inactive, you will not be able to access eduroam; you will need to update them or contact Iscte’s IT support services.