What credentials should I use to access eduroam?

Target Audience: Iscte Community

Answer/Solution:

To access eduroam, you must use your Iscte institutional credentials—that is, the username and password associated with your institutional account (e.g., xxnes@iscte-iul.pt).

• • These credentials are the same ones you use to access Iscte’s digital services, such as institutional email, academic platforms, and other internal systems.
  • The credentials allow for secure authentication both on the Iscte campus and at other institutions participating in eduroam, in Portugal or abroad.

⚠️ If your credentials are incorrect, expired, or inactive, you will not be able to access eduroam; you will need to update them or contact the IT Support.

Further Information:

See also:

• • Wireless Network (overview)
  • How can I recover the password on Okta?
  • Não consigo definir uma palavra-passe para a minha conta do Iscte
  • How do I remove an old eduroam configuration?
  • How do I set up eduroam on my phone (Android / iOS)?
  • How do I set up eduroam on my computer (Windows / macOS / Linux)?