Home FAQ I plugged in the network cable, but I don’t have Internet access. What should I check? PT Target Audience: Iscte CommunityAnswer/Solution:In offices and services, access to the wired network requires the network card MAC Address to be registered and active.Without registration, the device may connect physically but will not gain network or Internet access.Also check that your network settings are configured for automatic IP assignment (DHCP).Further Information:Click here Related Previous In which locations is it mandatory to register the MAC address? Next The VPN works some days and other days it doesn't