Home FAQ Does IT Services request passwords by email? Atualizado/Updated: 2026-05-28 PT Target Audience: Iscte CommunityAnswer/Solution:No. Iscte IT Services will never request:🔑 Passwords👤 Personal data (e.g., identification numbers, private contacts)💳 Financial information (e.g., card numbers, IBAN, payments)via email, phone, or messaging. Any request of this kind should be considered suspicious.⚠️ How to respond to this type of message🚫 Do not reply to the message🔗 Do not click on links or open attachments🔐 Do not provide any requested information📣 Report immediately to IT supportThis approach helps prevent phishing attempts and fraud.Further Information:See also:Awareness in CybersecurityEmail (overview)Troubleshooting Guide Related Previous What types of attacks are most common via email? Next What security measures are integrated into the email service?