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What is the advantage of using IAjuda instead of sending an email?

PT

Target Audience: Iscte Community

Problem: I usually contact support services by email and would like to understand the advantages of using IAjuda.

Answer/Solution:

Using IAjuda offers several advantages:

    • Centralized record of all requests
    • Automatic routing to the appropriate support team
    • Real-time tracking of request status
    • Access to a complete history of interactions
    • Greater traceability and transparency throughout the process

For these reasons, whenever a service is available through IAjuda, it is recommended to use the platform instead of contacting support directly by email.

Further Information:

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