How do I forget or remove the eduroam network on Windows?

Target Audience: Iscte Community

Answer/Solution:

Quick option (recommended)

1. Right-click the Wi-Fi icon on the taskbar.
2. Select Network & Internet settings.
3. Go to Wi-Fi → Manage known networks.
4. Select eduroam.
5. Click Forget.

Alternative option (via settings)

1. Open the Start menu and select Settings.
2. Go to Network & Internet → Wi-Fi.
3. Select Manage known networks.
4. Select eduroam and click Forget.

⚠️ After removing the network, it is recommended that you reconfigure eduroam using eduroam CAT. Forgetting the eduroam network is especially recommended when:

• • The Iscte institutional password has been changed;
  • The operating system has been updated;
  • There are repeated authentication requests or connection failures.

If the Problem Persists:

If you are unable to resolve the issue, please contact IT Support and provide the following information:

• • Description of the problem (e.g., forgotten password, locked account, error message)
  • Device(s) and operating system(s) used (optional, but helpful)

Further Information:

See also: