Creating an Information Systems Request
1️⃣Click the Sistemas de Informação (Information Systems) box.
2️⃣Select one of the main categories.
In this example, Impressão e Digitalização (Printing and Scanning) has been selected.
3️⃣Select the option that best matches your request.
4️⃣Complete the required fields with as much detail as possible.
The questions displayed in the form may vary depending on the selected topic.
However, there are some common fields across all requests, including the Beneficiário (Beneficiary) field. By default, this field is prepopulated with the authenticated user, but it can be changed to another user if needed.
You must complete all required fields, marked with (*), before you can proceed and submit the request. After submission, a request number will be generated, which you can track at any time in the My Requests area.
Note: Using the appropriate categories and specific forms allows the request to be automatically routed to the responsible team, reducing processing times and improving service quality. If you are unsure which service to select, use the search function or review the descriptions available within each category.