The process for activating Iscte account has recently changed.
To activate your Iscte account, please visit our page: Activate account – Iscte-SIIC (iscte-iul.pt).
News
Iscte will start adopting multi-factor authentication (MFA), which is a method by which a user confirms their identity through two or more successfully presented proofs. In the case of ISCTE, we consider the username and password to be the first authentication factor. The choice of the second factor will be up to the user, who can choose between:
- OKTA Verify application (Recommended)
- Google Authenticator app or other TOTP-compatible app
- Security Key or Biometric Authenticator
In order to activate the second factor, you must first confirm your identity at https://identity.iscte-iul.pt
Configuration instructions can be found on the SIIC website at https://siic.iscte-iul.pt/en/mfa-2/
The VPN service has been restored at the usual address https://vpn.iscte-iul.pt and access to the service will require MFA configuration.
If you have any questions, you can contact the services via https://iajuda.iscte-iul.pt or by phone at 210 464 010 (or ext. 291000) during the hours of 9:00 a.m. to 6:00 p.m.
The Information Systems Development Service (SDSI) has recently developed a mobile app for our student community. However, the app can be used by any member of the Iscte community with the same login and password that is used to access the other information systems (e.g. Fenix+).
Visit our page here to find out how to download the app.
How do I secure a Pro account?
- Always log in to the Colibri service (colibri.fccn.pt) before starting a new meeting.
How do I know if I have an active Pro account?
- Log in to the service
- Access my profile in “Profile”
- Check my License type in the “Account” section: Licensed (Pro)
Who has access to Pro (licensed) accounts?
- Staff and teachers of member organizations.
- “Licensed” accounts have access to meetings lasting more than 40 minutes per session.
Who has access to basic accounts?
- Students and researchers.
- “Basic” accounts have access to meetings lasting a maximum of 40 minutes per session.
Happy Hour Students | Researchers
- Students and researchers now have access to “pro” accounts, which are available between 7pm and 7am.
- Outside this period they only have access to “basic” accounts.
Installation of HDMI infrastruture (cable): 72
Renovated Classrooms: 72
100%
Installation of HDMI infrastruture (switch): 72
Switches installed: 72
100%
Installation of short-distance datashows: 53
Video projectors installed: 53
100%
Installation of existing video projectors: 36
Video projectors installed: 36
100%
Objective: To modernize Iscte’s classrooms by replacing analogue video cabling (VGA) with digital (HDMI), as well as installing short-throw video projectors.
These interventions will, however, have an impact on day-to-day life, so we hope we can count on the understanding of the entire community.
Work Done
Friday, February 28, 2025
Planned:
- Building 1 – Caiano Pereira, Mário Murteira
- Buildings 2 – C7-07 (awaiting completion of roof repairs – inflitration)
- Building 3 – AA3.40
Executed:
- Building 1 – Caiano Pereira, Mário Murteira
- Buildings 2 – C7-07 (awaiting completion of roof repairs – inflitration)
- Building 3 – AA3.40
Tuesday, February 25, 2025
Planned:
- Building 1 – JJ Laginha
- Buildings 2 – C7-07 (awaiting completion of roof repairs – inflitration)
Executed:
- Buildings 1 – JJ Laginha (The HDMI cables for the TVs still need to be laid next Friday)
- Buildings 2 –
Sunday, February 23, 2025
Planned:
- Building 1 – Paquete de Oliveira, Caiano Pereira, Mário Murteira
- Buildings 2 – C4.01, C4.02, C4.06, C4.07, C5.05
- Building 3 – AA3.40
Executed:
Saturday, February 22, 2025
Friday, February 21, 2025
Thursday, February 20, 2025
Wednesday, February 19, 2025
Tuesday, February 18, 2025
Sunday, February 16, 2025
Saturday, February 15, 2025
Friday, February 14, 2025
Thursday, February 13, 2025
Monday, February 10, 2025
Planned (5):
Building 2
Executed (0/5):
3 Videoprojectors:
Building 1
Building 2
- C2.05
Sunday, February 9, 2025
Saturday, February 8, 2025
Planned (23):
- Building 1 – 1E04, 1E06, 1E08, 2E02, 2E03, 2E10, Caiano Pereira, Mário Murteira, Paquete de Oliveira, Auditório 1, Auditório 2, Auditório 4, JJ Laginha
- Building 3 – AA2.23, AA2.24, AA2.25, AA2.26, AA2.29, AA3.23, AA3.29, AA3.30, AA340, Afonso de Barros
Executed (5/23):
- Building 1 – 2E02, 2E03, 2E10, Auditório 2, Auditório 4
Friday, February 7, 2025
Thursday, February 6, 2025
Planned (10):
- Building 1 – 2E03, 2E04, 2E05, Caiano Pereira, Mário Murteira, Paquete de Oliveira, Auditório 1, Auditório 2, Auditório 4, JJ Laginha
- Building 3 – Afonso de Barros
Executed (3/10):
Wednesday, February 5, 2025
A fraudulent email is circulating informing users that their account will be deactivated and requesting their credentials via a malicious link.
SIIC would like to clarify that this message:
- does not originate from our technical services;
- should be considered junk and deleted;
- you should, if possible, flag the message as SPAM/PHISHING at https://mail.iscte-iul.pt so that future attempts to send it are blocked – see how to do this here.
Please note that SIIC never asks or requests its users, either by email or in person, to send personal and sensitive data such as access passwords.
» If you have clicked on the link identified as malicious and entered your username and password, you should change your password on Okta as soon as possible at https://login.iscte-iul.pt/.
If you have any questions, please contact support via the following channels:
- via WhatsApp using the link https://wa.me/351917308650, or by send a message at +351 917 308 650;
- telephone +351 210 464 010 or extension 291000/1/2;
- service portal https://iajuda.iscte-iul.pt.
Example of a suspicious message (in Portuguese):
The IT Infrastructures and Communications Services inform you that WhatsApp has been added to the communication channels as an online communication platform.
Service will preferably be provided via electronic communication channels, to which we have added WhatsApp, for more immediate resolution of service requests, and may give way to remote support using online tools such as Zoom or Teams.
From 15 January, face-to-face services can only be scheduled if the need arises.
The following channels are available for IT support:
- Online service via WhatsApp on weekdays from 9am to 5pm – using the link, by clicking on the Whatsapp icon located in the bottom-right corner of any page on this website or by directly messaging us at +351 917 308 650;
- Telephone service +351 210 464 010 or extension 291000/1/2 – working days from 9am to 5pm;
- Service portal for registering service requests on Iajuda;
- Support tutorials and general information on this website.
The user guide for Microsoft Copilot, an AI tool that supports content creation and editing, is now available for the Iscte community.
Visit our webpage to find out more about access, functionalities and advanced features: Microsoft Copilot – Iscte-SIIC
Due to an update of the Okta authentication system, the previously configured profile image no longer appears when accessing the institutional account.
Instead, the default image shown below should appear:
The password recovery process has recently changed.
To recover your password, please visit our page: How can I recover the password on Okta? – Iscte-SIIC (iscte-iul.pt).