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Multi-factor Authentication (MFA)

Iscte will start adopting multi-factor authentication (MFA), which is a method by which a user confirms their identity through two or more successfully presented proofs. In the case of ISCTE, we consider the username and password to be the first authentication factor. The choice of the second factor will be up to the user, who can choose between:

  • OKTA Verify application (Recommended)
  • Google Authenticator app or other TOTP-compatible app
  • Security Key or Biometric Authenticator

In order to activate the second factor, you must first confirm your identity at https://identity.iscte-iul.pt

Configuration instructions can be found on the SIIC website at https://siic.iscte-iul.pt/en/mfa-2/

The VPN service has been restored at the usual address https://vpn.iscte-iul.pt and access to the service will require MFA configuration.

If you have any questions, you can contact the services via https://iajuda.iscte-iul.pt or by phone at 210 464 010 (or ext. 291000) during the hours of 9:00 a.m. to 6:00 p.m.

Webinars Teams

PT

Register participants, conduct interactive presentations, and analyze participant data to achieve more effective meetings.

How to schedule a Webinar?

  1. In Teams, select “Calendar .
  2. select the arrow next to “New meeting”.
  3. Select “Webinar”.
  4. Enter the webinar details e select “Save”.
  5. Select Publish site when you’re ready to publish your changes.

To learn more, see Microsoft support here.

Details for presenters and organizers

  1. Follow the steps above.
  2. On the webinar scheduling form, go to “Configuration” > “Details”.
  3. In the “Co-organizers” section, invite people to help organize the event.
  4. Under “Presenters from your organisation”, invite speakers from Iscte. Select “Add external presenters” to invite speakers from other organisations.
  5. Select “Save and send invites”.

To learn more about customising a webinar, see Microsoft support here.

Registration form for participants

The details on the form will be seen by everyone invited to the webinar.

  1. Follow the steps described in “How to schedule a Webinar?”.
  2. Add the Webinar details and select “Save“.
  3. Select “Registration >Configuration“.
  4. Under “Registration requirements“, set the event capacity, adjust registration requirements, and add form fields.
  5. Select “Save“.

To learn more about managing webinar recordings, see Microsoft support here.

Who can manage Q&A sessions

By default, only organizers and co-organizers can manage Q&A in meetings. In assemblies and webinars, presenters can also take on this role.

To change who can manage Q&As in a meeting or webinar, follow these steps:

    1. Select “Calendar ” in Teams.
    2. Open the town hall or webinar details.
    3. Select “Meeting options “.
    4. Select “Engagement “.
    5. Choose an option from the “Who can manage Q&A ” dropdown menu.
    6. Select “Apply“.
    • To learn more about Q&A sessions, see Microsoft support here.

Learn more…
(content from external sources provided by Microsoft)

How to set up a webinar

Q&A in Meetings

 Microsoft Teams: The Ultimate Guide for Meetings & Collaboration

How to make meetings more accessible and inclusive

How to use Whiteboard in Meetings

How to use Collaborative Annotations in a meeting

Tips for safe and effective meetings

How to schedule a meeting

 How to join a meeting

 Meeting tips

Visit the training modules we have prepared (based on external content provided by Microsoft)

Need help?

Tips for Meetings, Classes, and Lectures (seminars, workshops)

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Enhance and customize your meeting experience in Teams.

Scheduling Classes and Lectures

When scheduling online classes or lectures, apply the default settings:

    • Class → ideal for groups, with permission control (teacher as presenter, students as participants). How?
        1. Select “Calendar  in Teams.
        2. Select “New” + > “Class”.
        3. Add the meeting title, start and end times, and other details.
        4. Select “Save” after adding all the meeting details.
    • Lecture (seminar) → for presentation sessions, where only presenters speak and participants are in audience mode. How?
        1. Select “Calendar  in Teams.
        2. Select “New” + > “Lecture”.
        3. Add the meeting title, start and end times, and other details.
        4. Select “Save” after adding all the meeting details.

Reschedule a meeting

Reschedule meetings and events from your Teams calendar. To quickly update a meeting time, select it in your Teams calendar, drag it to a new time, and drop it.

You will be notified of guests’ availability before updating the meeting time.

You can also change the meeting time by opening the meeting details, choosing a new time, and selecting “Send update.” Participants will automatically receive a notification with the updated time.

Change the “Show as” status

As the organizer, you can set the “Show As” status of the meeting in the action bar. When participants RSVP (a tool that allows them to confirm their attendance at meetings and events within Teams), their status will automatically reflect the status set by the organizer. To set the “Show as” option:

  1. Select “Show as” in the meeting details.
  2. Select the status you want participants to have while they are in your meeting.

Tips:

  • Participants can choose a different “Show as” status by right-clicking on the meeting in their Teams calendar, hovering over “Show as” and selecting a status.
  • The default value for the “Show As” status for all meetings is “Busy”.

Presenter controls

The toolbar is only visible to the person presenting.

    • Drag handle: Select and hold the toolbar drag handle to move the presenter toolbar. This will keep it from blocking important parts of your screen. Release the drag handle when you’ve placed it in the right area.
    • Camera: Turn the camera on/off.
    • Mic: Turn the mic on/off.
    • Give control: Let someone access and interact with your screen. While they have control, they can make selections, edits, and other modifications on your shared screen.
    • Take back: If you gave someone control, select “Take back” when you’re ready to take back control.
    • Share audio: To stream audio from your device to meeting participants through Teams. All sound from your computer, including notifications, will be audible in the meeting.
    • Optimize: To prevent choppiness or lag while sharing video content.
    • Layout:
      • Content only: participants will see your content and video feed.
      • Standout: this blocks your background and helps you stand out in your video feed.
      • Side-by-side: the user and another participant will be placed side-by-side in the meeting window.
    • Annotate: to lock what’s on your screen while you and other people draw or add notes over the content.
    • Chat: to view and participate in a compact view of the meeting chat while you’re presenting content. Your audience won’t see the chat window in your shared screen.
    • People: While you present, a minimized meeting window will appear next to your shared content. Select “People to see other people in your meeting.
    • Stop sharing: to stop sharing your screen and return to the main meeting window.
    • Pin: to keep the toolbar in the place you’ve positioned it.

Use PowerPoint Live

PowerPoint Live in Teams helps presenters give their audience an inclusive, engaging experience. It combines the best parts of presenting in PowerPoint with the collaboration of a Microsoft Teams meeting.

    • Presenters have a unique view that lets them control their presentation while staying engaged with their audience.
    • Audience members can go through slides on their own without affecting the live presentation. They can also customize their viewing experiences with captions, high-contrast slides, and translated slides.
    • See how  here.
  •  

Record a meeting

Start recording

To start a meeting recording:

      1. Start or join the meeting.
      2. ii. In your meeting controls, select “More actions ” > “Record and transcribe ”> “Start recording ”.
      3. Select “Confirm”.

Tips:

      • Recording continues even if the person who started the recording leaves the meeting.
      • The recording stops automatically once everyone leaves the meeting. If someone forgets to leave, the recording will end and automatically restart every four hours until the last participant leaves the meeting.
      • If one of the participants has a policy for compliance recording, the meeting will be recorded according to the policy even if that participant is from another org.

To record audio only:

      1. Select “More actions ” in your meeting controls.
      2. Select “Record and transcribe ”> “Start recording ”.
      3. From the “Choose what to record” dropdown menu, select “Audio only”.
      4. Select “Confirm”.

Stop recording

    1. a. In the meeting controls, select “More actions ” > “Record and transcribe ”.
    2. Choose one of the following:
      • Stop recording” to stop the recording and live transcription.
      • Stop transcription” to stop the live transcription only. The recording will continue until you select “Stop recording”.

Find recordings

    1. The recording is processed and saved in the meeting organizer’s OneDrive.
    2. When a recording becomes available, the meeting organizer will receive an email. The recording will be posted in the meeting chat or channel
    3. Guests and external participants can only view the recording if it is explicitly shared with them

Choose who can record and transcribe

    • Organizers, co-organizers, and presenters.
    • To choose who can record and transcribe – Classic calendar:
      1. i. Select “Calendar” in Teams.
      2. i. Select a meeting or event.
      3. i. Select “Edit”.
      4. iv. In the meeting description, press and hold “Ctrl” and select “Meeting options”.
      5. In “Recording and transcription”, choose your preference in the “Who can record and transcribe” dropdown menu.
      6. Select “Save”.

Tip: People from other organizations, guests, and anonymous users cannot start or stop recording.

Privacy

    • All meeting participants will receive a notification in their Teams desktop, web, or mobile app as soon as a meeting recording starts.
    • The meeting organizer automatically owns the recording. By default, only meeting organizers and co-organizers can download or delete the recording.

Learn more…
(content from external sources provided by Microsoft)

 Microsoft Teams: The Ultimate Guide for Meetings & Collaboration

How to make meetings more accessible and inclusive

How to use Whiteboard in Meetings

How to use Collaborative Annotations in a meeting

Tips for safe and effective meetings

How to schedule a meeting

 How to join a meeting

 Meeting tips

Visit the training modules we have prepared (based on external content provided by Microsoft)

Precisa de ajuda?

Goodbye, Zoom! Hello, Microsoft Teams!

We are unifying collaboration at Iscte. Microsoft Teams will become the institutional tool for meetings, chat, and file sharing.

Why we’re changing?

Teams integrates with our Microsoft 365, simplifying scheduling via Outlook, meeting access, persistent chat, and document co-editing — all in one place.

What changes for you?

Everything you did in Zoom has an equivalent in Teams. Gain integration and fewer manual steps.


Main Features and Functionalities

      • Chat and Communication: Teams offers persistent group and individual chat.
      • Meetings and Videoconferencing: Allows scheduling and hosting online meetings with audio and video, screen sharing, and features like whiteboard and captions.
      • File Collaboration: Teams makes it easy to share and collaborate on Office 365 documents such as Word, Excel, and PowerPoint, as well as other file types.
      • App Integration: Teams integrates various apps like OneNote, Planner, and third-party applications, expanding its capabilities.
      • Channels: Teams organizes communication into channels, enabling focused discussions on specific topics or projects within a team.

Let’s get started!

  1. If you don’t have the app yet, choose your preferred store to install it.

  2. Launch Teams and sign in using your Iscte account credentials (e.g., xxnes@iscte-iul.pt and the corresponding password).
    1. a. On Windows, click “Start ” > Microsoft Teams .
    2. On Mac, go to the “Applications” folder and click Microsoft Teams .
    3. On mobile devices, tap the Teams icon .

  3. Join a Teams meeting from the app.
    1. Select “Calendar ” in Teams.
    2. Choose a meeting and click “Join”.
    3. On the pre-join screen, adjust camera and microphone settings.
    4. Click “Join now”.

  4. Schedule a meeting in Teams from the app.
    1. Go to your “Calendar ” in Teams.
    2. Click “New meeting” + .
    3. Add the meeting title, start and end times, and other details.
    4. Enter names in the “Add required attendees” field to invite participants.
      Tip: Select “Scheduling Assistant” to check everyone’s availability in a calendar view.
    5. Click “Save” after adding all meeting details.

Learn more… (content from external sources provided by Microsoft)

Access the training modules we have prepared (based on external content provided by Microsoft)

Need help?

Mobile App

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The Information Systems Development Service (SDSI) has recently developed a mobile app for our student community. However, the app can be used by any member of the Iscte community with the same login and password that is used to access the other information systems (e.g. Fenix+).

Visit our page here to find out how to download the app.

 

Colibri | Zoom Service

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How do I secure a Pro account?

    • Always log in to the Colibri service (colibri.fccn.pt) before starting a new meeting.

How do I know if I have an active Pro account?

    • Log in to the service
    • Access my profile in “Profile
    • Check my License type in the “Account” section: Licensed (Pro)

Who has access to Pro (licensed) accounts?

    • Staff and teachers of member organizations.
    • Licensed” accounts have access to meetings lasting more than 40 minutes per session.

Who has access to basic accounts?

    • Students and researchers.
    • Basic” accounts have access to meetings lasting a maximum of 40 minutes per session.

Happy Hour Students | Researchers

    • Students and researchers now have access to “pro” accounts, which are available between 7pm and 7am.
    • Outside this period they only have access to “basic” accounts.

Installation of HDMI Infrastructure and Short-distance Datashows

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Installation of HDMI infrastruture (cable): 72
Renovated Classrooms: 72 100%
Installation of HDMI infrastruture (switch): 72
Switches installed: 72 100%
Installation of short-distance datashows: 53
Video projectors installed: 53 100%
Installation of existing video projectors: 36
Video projectors installed: 36 100%

 

Objective: To modernize Iscte’s classrooms by replacing analogue video cabling (VGA) with digital (HDMI), as well as installing short-throw video projectors.

These interventions will, however, have an impact on day-to-day life, so we hope we can count on the understanding of the entire community.

Work Done

Friday, February 28, 2025

Planned:

Executed:

Planned:

    • Building 1 – JJ Laginha
    • Buildings 2 – C7-07 (awaiting completion of roof repairs – inflitration)

Executed:

    • Buildings 1 – JJ Laginha  (The HDMI cables for the TVs still need to be laid next Friday)
    • Buildings 2 – 

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

  •  

Planned:

Executed:

Planned:

Executed:

Planned (5):

Building 2

Executed (3/5):

Building 2

    • C7.06
    • C7.08
    • C7.09

Planned (8):

Building 2

Executed (4/8): 

Building 2

    • C6.06
    • C6.09
    • C7.05
    • C7.10

Planned (3):

Building 2

Executed (0/3):

Planned (6):

Building 2

Executed (0/6):

Planned (5):

Building 2

Executed (0/5):

3 Videoprojectors:

Building 1

Building 2

    • C2.05

Planned (5):

Building 1

Executed (5/5):

Building 1

2 Video projectors

Building 2

Planned (10): 

Executed (3/10):

Planned (10):

Executed (3/10): 

Planned (9):

Executed (5/9): 

Planned (7):

Executed (3/7): 

Suspicious message

A fraudulent email is circulating informing users that their account will be deactivated and requesting their credentials via a malicious link.
SIIC would like to clarify that this message:

  • does not originate from our technical services;
  • should be considered junk and deleted;
  • you should, if possible, flag the message as SPAM/PHISHING at https://mail.iscte-iul.pt so that future attempts to send it are blocked – see how to do this here.

Please note that SIIC never asks or requests its users, either by email or in person, to send personal and sensitive data such as access passwords.

» If you have clicked on the link identified as malicious and entered your username and password, you should change your password on Okta as soon as possible at https://login.iscte-iul.pt/.

If you have any questions, please contact support via the following channels:

Example of a suspicious message (in Portuguese):

Changes to the SIIC service

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The IT Infrastructures and Communications Services inform you that WhatsApp has been added to the communication channels as an online communication platform.

Service will preferably be provided via electronic communication channels, to which we have added WhatsApp, for more immediate resolution of service requests, and may give way to remote support using online tools such as Zoom or Teams. 
From 15 January, face-to-face services can only be scheduled if the need arises.

The following channels are available for IT support:

  • Online service via WhatsApp on weekdays from 9am to 5pm – using the link, by clicking on the Whatsapp icon located in the bottom-right corner of any page on this website or by directly messaging us at +351 917 308 650;
  • Telephone service +351 210 464 010 or extension 291000/1/2 – working days from 9am to 5pm;
  • Service portal for registering service requests on Iajuda;
  • Support tutorials and general information on this website.