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News

Multi-factor Authentication (MFA)

Category: Services

Atualizado/Updated: 2023-08-21

Iscte will start adopting multi-factor authentication (MFA), which is a method by which a user confirms their identity through two or more successfully presented proofs. In the case of ISCTE, we consider the username and password to be the first authentication factor. The choice of the second factor will be up to the user, who can choose between:

  • OKTA Verify application (Recommended)
  • Google Authenticator app or other TOTP-compatible app
  • Security Key or Biometric Authenticator

In order to activate the second factor, you must first confirm your identity at https://identity.iscte-iul.pt

Configuration instructions can be found on the SIIC website at https://siic.iscte-iul.pt/en/mfa-2/

The VPN service has been restored at the usual address https://vpn.iscte-iul.pt and access to the service will require MFA configuration.

If you have any questions, you can contact the services via https://iajuda.iscte-iul.pt or by phone at 210 464 010 (or ext. 291000) during the hours of 9:00 a.m. to 6:00 p.m.

Goodbye, Zoom! Hello, Microsoft Teams!

Category: Teams

We are unifying collaboration at Iscte. Microsoft Teams will become the institutional tool for meetings, chat, and file sharing.

Why we’re changing?

Teams integrates with our Microsoft 365, simplifying scheduling via Outlook, meeting access, persistent chat, and document co-editing — all in one place.

What changes for you?

Everything you did in Zoom has an equivalent in Teams. Gain integration and fewer manual steps.


Main Features and Functionalities

      • Chat and Communication: Teams offers persistent group and individual chat.
      • Meetings and Videoconferencing: Allows scheduling and hosting online meetings with audio and video, screen sharing, and features like whiteboard and captions.
      • File Collaboration: Teams makes it easy to share and collaborate on Office 365 documents such as Word, Excel, and PowerPoint, as well as other file types.
      • App Integration: Teams integrates various apps like OneNote, Planner, and third-party applications, expanding its capabilities.
      • Channels: Teams organizes communication into channels, enabling focused discussions on specific topics or projects within a team.

Let’s get started!

  1. If you don’t have the app yet, choose your preferred store to install it.

  2. Launch Teams and sign in using your Iscte account credentials (e.g., xxnes@iscte-iul.pt and the corresponding password).
    1. a. On Windows, click “Start ” > Microsoft Teams .
    2. On Mac, go to the “Applications” folder and click Microsoft Teams .
    3. On mobile devices, tap the Teams icon .

  3. Join a Teams meeting from the app.
    1. Select “Calendar ” in Teams.
    2. Choose a meeting and click “Join”.
    3. On the pre-join screen, adjust camera and microphone settings.
    4. Click “Join now”.

  4. Schedule a meeting in Teams from the app.
    1. Go to your “Calendar ” in Teams.
    2. Click “New meeting” + .
    3. Add the meeting title, start and end times, and other details.
    4. Enter names in the “Add required attendees” field to invite participants.
      Tip: Select “Scheduling Assistant” to check everyone’s availability in a calendar view.
    5. Click “Save” after adding all meeting details.

Learn more… (content from external sources provided by Microsoft)

Access the training modules we have prepared (based on external content provided by Microsoft)

Need help?

Mobile App

Category: Applications, Mobile APP

Atualizado/Updated: 2025-04-09

PT

The Information Systems Development Service (SDSI) has recently developed a mobile app for our student community. However, the app can be used by any member of the Iscte community with the same login and password that is used to access the other information systems (e.g. Fenix+).

Visit our page here to find out how to download the app.

 

Colibri | Zoom Service

Category: Colibri/Zoom, Services

PT

How do I secure a Pro account?

    • Always log in to the Colibri service (colibri.fccn.pt) before starting a new meeting.

How do I know if I have an active Pro account?

    • Log in to the service
    • Access my profile in “Profile”
    • Check my License type in the “Account” section: Licensed (Pro)

Who has access to Pro (licensed) accounts?

    • Staff and teachers of member organizations.
    • “Licensed” accounts have access to meetings lasting more than 40 minutes per session.

Who has access to basic accounts?

    • Students and researchers.
    • “Basic” accounts have access to meetings lasting a maximum of 40 minutes per session.

Happy Hour Students | Researchers

    • Students and researchers now have access to “pro” accounts, which are available between 7pm and 7am.
    • Outside this period they only have access to “basic” accounts.

Installation of HDMI Infrastructure and Short-distance Datashows

Category: Commom Spaces

Atualizado/Updated: 2025-03-18

PT

Installation of HDMI infrastruture (cable): 72
Renovated Classrooms: 72 100%
Installation of HDMI infrastruture (switch): 72
Switches installed: 72 100%
Installation of short-distance datashows: 53
Video projectors installed: 53 100%
Installation of existing video projectors: 36
Video projectors installed: 36 100%

 

Objective: To modernize Iscte’s classrooms by replacing analogue video cabling (VGA) with digital (HDMI), as well as installing short-throw video projectors.

These interventions will, however, have an impact on day-to-day life, so we hope we can count on the understanding of the entire community.

Work Done

Friday, February 28, 2025

Planned:

Executed:

Planned:

    • Building 1 – JJ Laginha
    • Buildings 2 – C7-07 (awaiting completion of roof repairs – inflitration)

Executed:

    • Buildings 1 – JJ Laginha  (The HDMI cables for the TVs still need to be laid next Friday)
    • Buildings 2 – 

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

Planned:

Executed:

  •  

Planned:

Executed:

Planned:

Executed:

Planned (11):

Buildings 3

Executed (7/11):

Buildings 3

Planned (5):

Building 2

Executed (3/5):

Building 2

    • C7.06
    • C7.08
    • C7.09

Planned (8):

Building 2

Executed (4/8): 

Building 2

    • C6.06
    • C6.09
    • C7.05
    • C7.10

Planned (3):

Building 2

Executed (0/3):

Planned (6):

Building 2

Executed (0/6):

Planned (5):

Building 2

Executed (0/5):

3 Videoprojectors:

Building 1

Building 2

    • C2.05

Planned (5):

Building 1

Executed (5/5):

Building 1

2 Video projectors

Building 2

Planned (23):

Executed (5/23):

Planned (10): 

Executed (3/10):

Planned (10):

Executed (3/10): 

Planned (9):

Executed (5/9): 

Planned (7):

Executed (3/7): 

Suspicious message

Category: Security, Services

A fraudulent email is circulating informing users that their account will be deactivated and requesting their credentials via a malicious link.
SIIC would like to clarify that this message:

  • does not originate from our technical services;
  • should be considered junk and deleted;
  • you should, if possible, flag the message as SPAM/PHISHING at https://mail.iscte-iul.pt so that future attempts to send it are blocked – see how to do this here.

Please note that SIIC never asks or requests its users, either by email or in person, to send personal and sensitive data such as access passwords.

» If you have clicked on the link identified as malicious and entered your username and password, you should change your password on Okta as soon as possible at https://login.iscte-iul.pt/.

If you have any questions, please contact support via the following channels:

Example of a suspicious message (in Portuguese):

Changes to the SIIC service

Category: Services

Atualizado/Updated: 2025-04-02

PT

The IT Infrastructures and Communications Services inform you that WhatsApp has been added to the communication channels as an online communication platform.

Service will preferably be provided via electronic communication channels, to which we have added WhatsApp, for more immediate resolution of service requests, and may give way to remote support using online tools such as Zoom or Teams. 
From 15 January, face-to-face services can only be scheduled if the need arises.

The following channels are available for IT support:

  • Online service via WhatsApp on weekdays from 9am to 5pm – using the link, by clicking on the Whatsapp icon located in the bottom-right corner of any page on this website or by directly messaging us at +351 917 308 650;
  • Telephone service +351 210 464 010 or extension 291000/1/2 – working days from 9am to 5pm;
  • Service portal for registering service requests on Iajuda;
  • Support tutorials and general information on this website.