What should I do if the proposed solution did not resolve my issue?

Issue: I received a response, but the issue remains unresolved.

Answer/Solution:

If you believe that the proposed solution does not resolve your issue, you may reject the solution and provide the reasons for your disagreement.

By supplying detailed information about the ongoing problem, you help the responsible team perform a new assessment and identify a more suitable solution.

Providing clear and specific details about the issue will facilitate a faster and more effective review of your request.

Further Information:

Please also refer to:

• • IAjuda (Overview)