What should I do if I cannot find the service I need in IAjuda?

Issue: I need support, but I cannot identify the appropriate service for my request.

Answer/Solution:

IAjuda provides a search feature that allows you to locate services using keywords. Alternatively, you can browse the service catalogs organized by categories and subcategories.

If you still cannot find the service you need:

• • Verify that you are browsing the correct area (Recursos Humanos/Human Resources or Sistemas de Informação/Information Systems)
  • Try using alternative search terms
  • Select the service that most closely matches your need and provide a detailed description of your situation

If necessary, the responsible team may internally redirect your request to the appropriate service.

Further Information:

Please also refer to:

• • IAjuda (Overview)