Home FAQ The GlobalProtect client connects but I do not have access to Iscte services PT Target Audience: Iscte CommunityDescription: The status is “Connected,” but internal resources are not working.Probable Cause:Access profile not assigned to the userService not available via VPNVPN session with logical errorAnswer/Solution:Disconnect and reconnect the VPNConfirm if the service requires VPNContact Support to validate permissionsFurther Information:Click here Related Previous I get the error 'Connection failed' when trying to connect to the VPN Next The VPN stays on “Connecting” indefinitely