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Service Catalog

Atualizado/Updated: 2025-12-19

PT

Scope: Iscte community

Action: Iscte’s IT Services Catalog is available on the “SIIC Services Portal”: https://iajuda.iscte-iul.pt/

Additional information: the catalog is organized in a hierarchical structure (category/subcategory), with the following main categories:

    • Applications → Access Management and Application Support.
    • Data Center → Infrastructure and Server Services (servers, DMZ, backups).
    • Cybersecurity → Digital Security and Audits.
    • Accounts and Email → Institutional Account and Email Management.
    • Equipment → Equipment Support and Management.
    • Training → Training Requests.
    • Printing and Scanning → Printing and Scanning Services.
    • Networks, Internet, and Communications → Network, Internet, and Communications Services.
    • Software, Licenses, and Contracts → Software, License, and Contract Management.