I can’t join a meeting in Microsoft Teams

Target Audience: Iscte-IUL Community

Answer/Solution:

• • You’re waiting in the lobby: Some organizers might place attendees in a lobby before admitting them into the meeting. Wait for someone to admit you, or reach out to the organizer directly to be let in.

  • Your internet browser isn’t supported: Teams doesn’t currently support Safari for Mac. If you’re joining a Teams meeting from the web, try joining from Microsoft Edge, Google Chrome, or other supported browsers.

  • Your internet connectivity is low: If your internet connection is low, you may not be able to join a Teams meeting right away. Try waiting for your connection to improve, joining from your supported mobile device, or reaching out to your internet provider.

  • Security policies for the meeting are preventing you from joining: If a meeting organizer enables end-to-end encryption for a meeting, you might have limited access to join. Try reaching out to the organizer to be let in.

Further Information:

• • Camera isn’t working
  • Microphone isn’t working
  • My speaker isn’t working
  • Can’t record a meeting
  • Can’t transcribe a meeting
  • Meeting chat access
  • Breakout rooms issues
  • Immersive spaces issues
  • Meetings keep dropping
  • Call and meeting quality