How can I accept the execution of a service request?

Target Audience: Iscte-IUL Community

Answer/Solution:

1. Go to iAjuda.
2. Click on “Validations”.
3. Select the “Service Request”.
4. Click on “Accept”.
5. Rate the execution of the service request from 1 (insufficient) to 5 (excellent), both in terms of “Speed of intervention” and “Quality of intervention”. If you think it’s relevant, add a comment.
6. Click on “Ok”.