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Error in activating license in Amos and SPSS

Atualizado/Updated: 2025-09-04

PT

Problem: If you receive this type of error when activating your IBM SPSS Statistics or IBM SPSS Amos license:

Authorization in progress … (***************)
Authorization failed.: Authorization Error
*** End Of Transaction.
One or more codes failed.
Click “Next” to license authorization via e-mail.

Resolution: Replace the “licenseactivator.jar” file located in the root folder of the software.
» Select your device’s operating system below and follow the steps to resolve the error.

  1. Close the SPSS/Amos software (it must not be running).
  2. Download the licenseactivator.jar file, which you can find here (just click on the licenseactivator.jar file or select the file and click on “Download”).

  3. Go to the folder where the program is installed. Open File Explorer (quick shortcut: Win + E).
    Depending on the version installed, copy one of the paths below and paste it directly into the address bar at the top of the window:
    SPSS versionlicenseactivator.jar location
    27C:\Program Files\IBM\SPSS\Statistics\27
    28C:\Program Files\IBM\SPSS Statistics
    29C:\Program Files\IBM\SPSS Statistics
      
    AMOS versionlicenseactivator.jar location
    27C:\Program Files (x86)\IBM\SPSS\Amos\27
    28C:\Program Files\IBM\SPSS\Amos\28
    29C:\Program Files\IBM\SPSS\Amos\29


    Example – SPSS Statistics

  4. Copy the new file provided and paste it into the same folder, replacing the original.

    If a message appears asking for administrator permission, click Continue.

  5. Open IBM SPSS Statistics or IBM SPSS Amos.
  6. Re-enter the authorization code (code sent to activate the software license) and check that it works.
  1. Download the licenseactivator.jar file, which you can find here (just click on the licenseactivator.jar file or select the file and click on “Download”).
  2. Close all apps of the IBM SPSS Statistics software.
  3. Go to the subdirectory (e.g. /Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/bin)



  4. Right-click on “Show Package Contents”



  5. Inside the folder, paste the downloaded licenseactivator.jar file and replace the old one.
  6. If a message pops up, confirm “Replace.”
  7. Open IBM SPSS Statistics.
  8. Re-enter the authorization code (code sent to activate the software license) and check if it works.