An error occurred while trying to log in with SSO
Scope: Iscte-IUL Community
When this error message appears, it means that you have previously entered your institutional e-mail address on the ZOOM website.
Action: You will need to delete this account by following these steps:
- Log in to the Zoom web portal with your institutional e-mail address (SSO).
- In the navigation menu, click on “Account management” and then on “Account profile”.
- Click on “Close my account”.
- Click “Yes” to confirm that you want to close your Zoom account. This will delete your Zoom account permanently.
- You will be redirected to the Zoom homepage and a message will appear informing you that your account has been successfully closed.
Note: After this step the user can now access the colibri service: colibri.fccn.pt and perform federated authentication on the service.