Can I attach documents to my request?

Issue: I need to provide supporting documentation for my request.

Answer/Solution:

Yes. Whenever the service form allows it, you can attach files either when creating the request or later if additional documentation is requested by the responsible team.

It is recommended that attachments:

• • Are clear and legible
  • Contain only information relevant to the request
  • Use widely supported file formats (such as PDF, images, or Microsoft Office documents)

Providing complete and relevant documentation can help the responsible team process your request more efficiently.

Further Information:

Please also refer to:

• • IAjuda (Overview)