How do I create a new request in IAjuda?

Target Audience: Iscte Community 

Issue: I would like to request support through IAjuda, but I do not know how to create a request. 

Answer/Solution:

To create a new request in IAjuda:

1. Access the IAjuda portal.
2. Navigate to the area related to your request (Human Resources or Information Systems).
3. Select the category and service that best match your need.
4. Complete the form with all relevant information.
5. Attach supporting documentation, if required.
6. Submit the request.

After submission, you will receive a ticket number that you can use to track the status of your request. The request will be automatically routed to the team responsible for handling it. 

Further Information:

Please also refer to:

• • IAjuda (Overview)