What to Do If You Clicked on a Suspicious Link
Target Audience: Iscte Community
Answer/Solution:
🛑 1. Stop Interacting with the Page → The less interaction that occurs, the lower the risk of compromise.
- Close the website immediately
- Do not click any additional links, buttons, or page elements
- Do not download any associated files
🚫 2. Do Not Enter Any Information → The primary goal of phishing attacks is to obtain user information
- Do not enter your username, password, or any personal information
- Do not complete any forms displayed on the page
- Do not approve any access requests or permissions
🔐 3. Secure Your Account (If Necessary) → This should be a priority to prevent unauthorized access
If credentials were entered:
- Change your password immediately
- Sign out of active sessions, if possible
- Enable additional authentication (e.g., MFA) when available
💻 4. Check for Impact on Your Device → Unexpected behavior may indicate an attempt to install malware
- Verify whether any files were downloaded
- Watch for unusual behavior, such as pop-ups, slow performance, or unexpected redirects
- Avoid continuing to use the device if you suspect it may be compromised
📸 5. Collect Evidence → This information can assist with analysis and help prevent similar incidents
- Save the URL of the suspicious website
- Take screenshots of the page
- Record the date and time of the incident
📣 6. Contact Technical Support → Prompt reporting helps reduce the impact and protect other users
- Report the incident as soon as possible
- Include:
- The link that was accessed
- The actions performed
- Whether any credentials were entered
Futher Information:
Even if no information was entered, the incident should still be reported, as it can help prevent similar attacks within the community.
See also:
- Email (overview)
- Troubleshooting Guide
- Cybersecurity Awareness