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How can I reject the resolution of an incident?

Atualizado/Updated: 2025-12-12

PT

Target Audience: Iscte-IUL Community

Answer/Solution:

  1. Go to iAjuda.
  2. Click on “Validations“.
  3. Select the “Incident“.
  4. Click on “Reject“.
  5. Add a comment/reason for rejection.
  6. Click on “Ok“.