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Printing and Scanning

Atualizado/Updated: 2026-01-19

PT

The printing and scanning service is reserved for Iscte employess (teachers, researchers and technical staff).

The printer “Iscte on printers.iul.intra” is part of the standard installation of the computers assigned to teachers, researchers and technicians of Iscte and can also be installed on their personal computers.

    • Where can I print, photocopy or scan documents? At all self-service points across campus.

    • At each self-service point, there is a monochrome printer and a color multifunction printer. Both allow you to staple your work.

    • Authentication on these devices is carried out using the Iscte identification card, which is personal and non-transferable.

Setup Windows

    1. Establish a connection to the Iscte print server by running the \\printers.iul.intra command in the Windows search box.

      Note: Outside iscte installations, connect to the VPN before attempting to connect to the Iscte print server.

    2. Authenticate to the print server by entering and remembering Iscte credentials (username and password), as follows:

           Username: Type “IUL\username” (e.g., IUL\xxnes)
           Password: Write the password for the iscte account

    3. Install the “Iscte” network printer driver by using the right mouse button and choosing the “On” option and waiting for the installation to finish.
    4. Open the “Printers and Scanners” menu using, for example, the Windows search box.
    5. Select the printer “Iscte at printers.iul.intra“.
    6. Disable the “Allow Windows to manage the default printer” option.
    • Please note: If you have configured PIN, face recognition or fingerprint authentication (Windows Hello) and cannot print, please follow the steps on this page to resolve the issue: Printing error – Windows Hello.

Setup MacOSX

    1. Access Ricoh Global support through a browser (e.g. Safari, Chrome, or Firefox).
    2. Download the selected driver.
    3. Install from the downloaded driver by opening its DMG file.
    4. Authorize the installation of the driver using the credentials of the local MAC user, with administration privileges.
    5. Access “System Preferences“.
    6. Select “Print and Scan“.
    7. Press the “+” button to add a printer.
    8. Modify the toolbar by right-clicking and choosing “Customize toolbar… “.
    9. Select the “Advanced” icon and drag to the “toolbar“. Finish by pressing “OK“.
    10. Set up the printer “Iscte-PS” by filling in the fields as illustrated below.

           Type: Choose the option “Windows printer via spoolss“
           Device: Choose the option “Other device”
           URL: Write “smb://printers.iul.intra/Iscte-PS“
           Name: Write “Iscte-MAC“
           Use: Choose “”RICOH IM C3000 PS“

    11. Click “Add“.
    12. Select the “Two-sided print unit” option and press “OK“.

      On first use of the print service, you will be prompted for access credentials to the print server.

    13. Authenticate by entering the Iscte credentials (username and password) in the form illustrated in the figure below.

           Username: Type “IUL\username” (e.g. IUL\xxnes)
           Password: Type your Iscte account password

Setup Linux

    1. Search for “Terminal” in the Linux search window.
    2. Install the “SMB” client, as illustrated in the next two figures.
    3. Search for “printers” in the Linux search window.
    4. Click “Add a Printer” and then “Add“.
    5. Under “New printer“, set as below and click “Next“.

           Select device: Choose “Windows Printer via SAMBA“
           SMB printers: Type “printers.iul.intra/Iscte-PS“
           Authentication: Choose “Set authentication details now”
           Password: Write the password of the Iscte account
           Username: Write “IUL\username” (ex: IUL\xxnes)

    6. Under “Select the driver,” choose “Select the printer from the database.” Under “Brands“, choose the “Ricoh” tag and click “Next“.
    7. Under “Models“, select “IM C3000“; “Drivers“, choose “Ricoh IM C3000 PS (en) (recommended)” and click “Next“.
    8. Under “Installable Options“, configure as below and click “Next“.

           Option Tray: Choose “Not installed“
           Large capacity tray: Choose “Not installed“
           Internal Tray 2: Choose “Not installed“
           Internal Shift Tray: Choose “Not installed“
           External Tray: Choose “Not installed“
           Finisher: Choose “Finisher SR3250“
           Folding Unit: Choose “Not installed“
           PostScript: Choose “Post Script Emulation“

    9. Under “Describe the printer“, name “Iscte-PS“, the description “Ricoh IM C3000“, the location “Self-service” and click “Apply“.
    10. The “Iscte-PS” printer is ready to print.

How to Print

    1. Tap the tatil screen to activate the equipment (printer or multifunction) and select the “Follow-You Printing” option.

      Follow-You Printing

    2. Bring the Iscte card closer to the card reader.



    3. Select the documents you want to print and tap “Imprimir” (Print).



    4. Log out using the Iscte card or by tapping “End Session“.

How to Scan

    1. Tap the touch screen to enable multifunction and select one of the following options (“Scan-to-Me” (for scanning documents with few pages) or “Scan-to-email” (to scan documents that exceed the maximum size allowed by email).

      scan-to-me

      or

    2. Bring the Iscte card closer to the card reader.



    3. Place the original document feeder, taking into account the orientation.



    4. Check/change the recipient’s address (pre-populated with the authenticated user’s email).

      Scan-to-Me – Add CC/



      Digitalizar-para email –Change recipient and add CC/



    5. Tap “Digitalizar“ (Scan).



    6. Log out using the Iscte card or by tapping “EncerrSessão“ (End Session).

How to Copy

    1. Tap the touch screen to activate the multifunction and select the “Enable Copier” option.



    2. Bring the Iscte card closer to the card reader.



    3. Place the original document feeder, taking into account the orientation.



    4. Tap “Iniciar“ (Start). 

    5. Log out using the Iscte card or by tapping “EncerrSessão“ (End Session).

Location of self-service equipment

    • Floor 0
    • Floor 1
    • Floor 2
    • Floor 3

How do I activate my Iscte card?

To activate the cards, please contact us through the communication channels listed below to schedule an appointment with our support team.